Frequently Asked Questions

What does “high-usage” mean?

A high-usage household consumes at least twice as much energy as expected based on their home’s specifications. This can include space heating or electricity.

How do you determine my home’s energy usage?

We use the square-footage and resident count of your home to compare your usage to that of similar households in cold, northern climates. This includes measurements in kilowatt-hours (kWh), BTUs, CCFs, LPG, or even bags of wood pellets.

Where do you operate?

We operate 100% remotely and partner with energy assistance agencies in Wisconsin and Michigan.

How long will the call take?

Calls typically take about 15 minutes, though the duration may vary depending on the scope of your concerns. Your ECO Report will be sent by mail or email shortly after.

What’s included in the ECO Report?

The ECO Report contains comparative consumption charts of your home’s energy usage compared to similar households, a summary of the information we were provided, our findings from the data, and the contact information for the resources we believe to be a good fit for your household. We’ll discuss our assessments and recommended actions over the phone before sending the report to your email or mailbox.

Have more questions?