success rate across more than 300 Michigan households in the predecessor LTEAP model.
For nonprofits, agencies, and energy-efficiency operators
Help referred households lower energy burden with a clearer plan of action.
Energy Navigation Services creates Energy Reduction Plans for income-qualified households by examining the root causes of high usage, the household’s unique circumstances, and the best-fit resources available across the Great Lakes region.
ENS is built for organizations that refer clients and need better outcomes, not just another list of programs to hand off.
resource mapping across nonprofit, utility, government, and community-based assistance channels.
kept in the loop so the final Energy Reduction Plan can be adjusted before it is sent.
These results come from the LTEAP, the beta predecessor to ENS. In that work, success was measured by whether a household required more than $2,500 of energy assistance in a fiscal year.
Why agencies use ENS
ENS fills the gaps between assistance dollars, deferred jobs, and fragmented resource networks.
Instead of pointing households toward one isolated program, ENS patchworks the efforts of different organizations so the order of action makes sense and the most urgent energy security needs are addressed first.
Nonprofits and government agencies
Stretch direct assistance further.
When high-usage households deplete grant funds early in the cycle, it can look like inefficient workflow or wasteful spending. ENS helps identify the root causes behind that energy burden and directs the household toward the next resources that can reduce long-term costs.
Energy-efficiency operators
Revive prospects that would otherwise be deferred.
Many low-income jobs stall because the home needs more extensive work, different funding, or a broader plan than one operator can provide. ENS helps surface the outside resources and sequence them so valuable projects are less likely to die on the vine.
How ENS works
The process stays manual where it matters and structured where it helps.
ENS is designed to support a real analyst workflow. The intake can be completed by phone, sent to a household, or refined internally before a final plan is exported.
Capture the intake
Gather income, previous assistance, home concerns, and consumption data in one place.
Review the household context
Look at high-usage concerns, program fit, and the household’s unique circumstances together.
Build the Energy Reduction Plan
Produce a practical sequence of next steps that can be adjusted and sent onward.
Why ENS is different
ENS is not just a directory.
A directory can identify which resources exist. ENS is built to determine why the household is struggling, which programs fit, and what order gives the best chance of reducing long-term energy burden.
Points households toward a category of service.
Assesses root causes, triages urgency, and sequences action across multiple resources.
Creates a referral-ready Energy Reduction Plan that supports both the household and the partner organization.
Start the conversation
Talk with ENS about a referral workflow, pilot, or partner fit.
Organizations can begin by reaching out directly. ENS can support analyst-led intake by phone, emailed intake support, and a manual admin workflow before a final plan is shared with the household or the referring organization.